Política de envío
Order Processing Time
At SOVO Hair, we focus on providing reliable human hair extension products with flexible supply solutions.
For ready-to-order products, orders are usually processed within 2-5 business days after payment confirmation.
For customized products, including custom colors, lengths, weights, packaging or private label orders, production time will be confirmed according to the specific order requirements.
Customers will receive order updates and shipping information after the order is processed.
Shipping Methods
We work with reliable international shipping partners to provide flexible delivery solutions worldwide.
Available shipping methods may include:
- Express Shipping (DHL / FedEx / UPS)
- Air Shipping
- Other international logistics solutions
The shipping method depends on:
- Destination country
- Order quantity
- Product type
- Customer requirements
Estimated Delivery Time
Delivery time varies depending on destination and shipping method.
Estimated delivery:
- USA: 5-10 business days
- Europe: 5-12 business days
- Other countries: 7-15 business days
Please note that delivery time may be affected by:
- Customs clearance
- Local holidays
- Weather conditions
- International transportation delays
Customs & Import Duties
For international orders, customs policies vary by country.
Customers are responsible for any customs duties, taxes, or import fees required by their local authorities unless otherwise agreed before shipment.
For selected markets, we may provide specific shipping solutions according to local requirements.
Order Tracking
Once your order has been shipped, tracking information will be provided by email or through your order account.
Please allow 24-72 hours for tracking information to update after shipment.
Custom Orders
For customized or wholesale orders, shipping schedules will be confirmed individually based on:
- Production requirements
- Order quantity
- Shipping method
Customers will receive confirmation before production begins.