Terms of service

Overview

This website is operated by SOVO Hair.

By accessing our website or purchasing products from us, you agree to the following terms and conditions.

 


 

Products

We make every effort to ensure product descriptions, images and specifications are accurate.

Due to the natural characteristics of human hair, slight variations in:

  • Color
  • Texture
  • Appearance

may occur.

 


 

Orders

Orders are confirmed after payment is received.

For customized products, production will begin after confirmation of product specifications.

 


 

Payments

Customers agree to provide accurate payment and contact information.

Orders may be cancelled before production begins.

Customized orders cannot be cancelled after production has started unless otherwise agreed.

 


 

Product Responsibility

Customers are responsible for selecting suitable products according to their requirements.

For professional installation or customized projects, customers should confirm product specifications before ordering.

 


 

Intellectual Property

All website content, images, logos and materials belong to SOVO Hair unless otherwise stated.

Unauthorized use is prohibited.

 


 

Contact Information

For any questions regarding these terms, please contact SOVO Hair.